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CUSTOMER SERVICE ASSISTANT (ROTATING SHIFT)

Posted By: Kellyta

Date: Mon, 28 Mar 2022

Remuneration: $1,800.00

Mobile: +584142026539

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We are a growing international company based in Singapore and we're looking for self-driven individuals to join our team. The vacancies are open to Singaporean and Singapore PR living already in the Country are welcome to apply. No prior experience required but would be an advantage to have basic knowledge of Customer Service and Chinese language.


Job Responsibilities


• Report to Supervisor
• Be at the front line
• Provide passengers with excellent customer service during departures, arrival, check-in, lounge, boarding gate, transfer desks, and special handling
• Process passengers according to Standard Operating Procedures (SOP) with regards to travel, immigration, and safety regulations
• Able to handle/work with large numbers of passengers from all nationalities, cultural backgrounds, and walks of life
• Actively seek to understand internal/external customers' needs and deliver value by collectively working together to customize solutions
• Ensure customers' satisfaction
• Can respond to all customers' inquiries within 24 hours
• Assist in control room duties



Salary Package


Basic salary: SGD 1735
Laundry Allowance: SGD 65



Working location:


Changi



Working Hour:


5 days work week (Rotating shift), including weekends and public holidays



Requirements:


Able to communicate effectively in English (both written and spoken)
Prior customer service experience preferred
Able to work Shift Hours



Staff Benefits:


14 to 21 days of Annual Leave
13th Month Bonus/AWS
Staff Discount
Medical and Dental Benefits
Group Hospitalization and Surgical Insurance
Training Programs
Service Awards
To apply, send us by email the following:


1.) Resume
2.) Cover letter that highlights your skills and when are you available for a phone interview.



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