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CUSTOMER SERVICE ASSISTANT (ROTATING SHIFT)

Posted By: Kellyta

Date: Mon, 28 Mar 2022

Remuneration: $1,800.00

Mobile: +584142026539

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We are a growing international company based in Singapore and we're looking for self-driven individuals to join our team. The vacancies are open to Singaporean and Singapore PR living already in the Country are welcome to apply. No prior experience required but would be an advantage to have basic knowledge of Customer Service and Chinese language.


Job Responsibilities


• Report to Supervisor
• Be at the front line
• Provide passengers with excellent customer service during departures, arrival, check-in, lounge, boarding gate, transfer desks, and special handling
• Process passengers according to Standard Operating Procedures (SOP) with regards to travel, immigration, and safety regulations
• Able to handle/work with large numbers of passengers from all nationalities, cultural backgrounds, and walks of life
• Actively seek to understand internal/external customers' needs and deliver value by collectively working together to customize solutions
• Ensure customers' satisfaction
• Can respond to all customers' inquiries within 24 hours
• Assist in control room duties



Salary Package


Basic salary: SGD 1735
Laundry Allowance: SGD 65



Working location:


Changi



Working Hour:


5 days work week (Rotating shift), including weekends and public holidays



Requirements:


Able to communicate effectively in English (both written and spoken)
Prior customer service experience preferred
Able to work Shift Hours



Staff Benefits:


14 to 21 days of Annual Leave
13th Month Bonus/AWS
Staff Discount
Medical and Dental Benefits
Group Hospitalization and Surgical Insurance
Training Programs
Service Awards
To apply, send us by email the following:


1.) Resume
2.) Cover letter that highlights your skills and when are you available for a phone interview.



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Re: PR Application In Progress for 1 Year 3 Months - Passport Going Expire

❰❰ Quote:
You can send an email regarding your PR application questions to:

[email protected]

As far as I know, you can also update your passport by sending them the new passport bio page to this email and making sure that you also state your application reference number.
❱❱

Thanks for your reply much appreciated.

Posted in PR, Citizenship, Passes & Visas for Foreigners

Re: PR Application: Additional Documents Requested

Mate, if you're dragging down the required $30,000 per month for the ONE Pass, that's $360K per year, a top earner. I judge that to be both good news and bad news.

And if you are asking for my opinion, yes, you need to let the ICA of your change in circumstances... they may know already that you now hold a ONE Pass and no longer have an EP because of linked interagency databases, so why keep them in the dark?

Your salary is good news in that you've got 5 years in Singapore and are a top earner. One would think that this would be a positive, given your time in Singapore.

OTOH, your high salary may be seen as detrimental. I specifically recall a banker making over $300K per year whose PR application was rejected. We never know MoM's reasoning, but, the SWAG is that this person transferred in with a high salary, only had 2 or 3 years in Singapore, and could just as easily be transferred out. Or, it could be that the gahmen is looking for PR's who are the "average joe", average .....

Posted in PR, Citizenship, Passes & Visas for Foreigners

Re: PR Application In Progress for 1 Year 3 Months - Passport Going Expire

You can send an email regarding your PR application questions to:

[email protected]

As far as I know, you can also update your passport by sending them the new passport bio page to this email and making sure that you also state your application reference number.

Posted in PR, Citizenship, Passes & Visas for Foreigners

Re: PR Chances 2024

Ask your husband to sponsor your PR after 2 years of marriage to show ICA that the union is stable.

Apply too soon and it is seen as marriage of convenience. ICA doesn’t care what your in-laws do so don’t bother adding it in.

Posted in PR, Citizenship, Passes & Visas for Foreigners

Re: PR Application: Additional Documents Requested

❰❰ Quote:
How were you able to open a "consulting company"? You need a work permit, most likely an employment pass to work for your own company. If you don't have one, you are working illegally in Singapore.
❱❱

Hi SE, I have moved to ONE Pass from EP during my PR application. I haven’t yet informed ICA of that, should I include that too as part of my upload of requested documents?

Posted in PR, Citizenship, Passes & Visas for Foreigners