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Centre Manager
Centre Manager
Roles & Responsibilities
Reports to HQ
• Responsible for all aspects of the programme; operations, business, estate management, office management and administration, staff management, training and development, event management, enrollment and marketing, advocacy and networking activities.
• Operation excellence - keeping the excellence and quality standards pertaining to children’s health, hygiene and safety practices, and ensuring that SOPs for administrative and recording are consistently delivered at an optimal level, and meet HQ standards.
• Staff management and development – assists HQ in the management of staff welfare, benefits and compensation, team building and bonding activities, continuous learning, training and development of all levels of staff.
• Business continuity and enrollment – assists HQ in the management of enrollment, budget and achievement of financial targets. Assists HQ in actively promoting and marketing the programme to support the continuous enrollment stability and growth.
•Building customers relations by establishing customer-centric parent-school collaborations and partnerships that prioritize on building trust and confidence.
The Centre Manager takes on the role of a resource and parent liaison person in coordinating and maintaining ongoing parent communication and parent engagement. • Innovation and research - Supports innovation efforts and initiatives by supporting the piloting and review of new curriculum strategies, ideas and action research in the school.
• Networking and advocacy - serves as the Centre's expert and resource person, promotes and advocates the brand through advocacy initiatives, school and community events as well as home-school partnership and parent education programmes.
Requirements -
Strong interpersonal skills; works well with all levels of staff, parents and families, and community partners from diverse nationalities and cultures
- Strong parent engagement and management skills
- DPL not necessary
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