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Full-Time Office-Based Tuition Coordinator
SmileTutor is looking for full-time tuition coordinators to join us long-term (6 months – long term). Office location is currently at our home office at Jurong West Central 1.
1) Job Description
As a tuition coordinator, you will be trained in three main core skills: Sales, Customer Service, and Administration. Your task is to help us receive, manage, and close tuition assignments.
Tasks include:
-Prospecting tutee clients via phone, sms, email and whatsapp to find out their needs
-Negotiating with tutors to match them with jobs
-Providing administration and customer support to tutors and tutees
2) Working Hours
Your working schedule will be:
Fri 9am-5.30pm
Sat,Sun 9am-6.45pm
Mon 9am-8pm
Tues 9am-6.45pm
You are allowed 1 hour flexible lunch break for each working day.
Once your working schedule is confirmed, it should not be changed.
You may be required to work on some off days to cover your colleague, but will be compensated with an off-in-lieu or extra pay.
3) Remuneration (For 44 hours workweek)
We offer an fair, attractive, and incremental salary package according to (1) your skills & experience as a tuition coordinator, and (2) leadership & loyalty in the company.
Starting Salary $1,700 CPF
1st Performance Review (~Month 2) May Increase Up to $1900 CPF
2nd Performance Review (~Month 3-5) May increase up to $2,100 CPF Bonuses
Subsequent Performance Reviews will be every 3 months or so.
4) Who are we looking for?
We are looking for 3 key qualities for new employees:
SPEED: We want someone who is capable enough to work independently, performing tasks efficiently and effectively.
LOVE: We want someone passionate about our industry, our company and our vision. Home tuition is a serious need that Singaporean families have and a lot of parents pay their hard-earned money in the hopes that their child’s education will improve. Many tutors also depend on us for their livelihood. We want someone who believes that tuition coordinating is a truly valuable service, someone who will put their heart into serving our clients and tutors to the best of our abilities because of their believe that coordinating tuition is making an impact into the lives of others.
RELIABILITY: We want someone who turns up everyday punctually and who is committed to to helping the Company, willing to take on multiple roles & responsibilities. Someone who works hard and wants to complete the task before leaving the office. Ultimately, someone we can trust.
5) How to apply?
Please submit an email application to us at [email protected]. We do not accept applications via: Gumtree, Facebook, SMS, Phone Calls etc
You are required to send us a cover letter of not more than 700 words, the cover letter should tell us (1) why you would like to apply for this job and your goal/motivation (2) what are your strengths and abilities that make you a good candidate, (3) Your schedule preference, length of commitment and start date (4) any questions you have.
In addition, please attach your resume in the email and it should include your working experience as well as a personal photo. Please also state your expected salary and include your last drawn salary pay slip.
We regret that only shortlisted candidates will be notified.
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